Privacy Policy
At Pump24 Fitness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, become a member, or interact with us.
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Mobile phone number
- Mailing address
- Membership information
- Billing and payment information
- Information submitted through online forms
- Communications with our staff
- Any other information you choose to provide
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, pages visited, referring website, and website usage information through cookies and similar technologies.
How We Use Your Information
We may use your information to:
- Process memberships and payments
- Respond to inquiries
- Schedule tours, appointments, and consultations
- Provide customer service
- Communicate membership updates
- Send billing and account notifications
- Send marketing and promotional communications (where you have provided consent)
- Improve our website and member experience
- Operate and maintain our business
- Comply with applicable laws
SMS Communications
If you choose to opt in to receive SMS text messages from Pump24 Fitness, you agree to receive text messages related to:
- Membership inquiries
- Tour scheduling
- Appointment reminders
- Customer service communications
- Membership updates
- Billing and account notifications
- Promotional offers and special discounts
- Gym events
- New location announcements
- Fitness classes and programs
Message frequency varies based on your interactions with us. Message frequency may vary depending on your membership status, inquiries, and interactions with Pump24 Fitness. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly through our website or your local club. SMS consent is not shared with third parties or affiliates for marketing purposes.
Your decision to receive SMS messages is voluntary and is not a condition of purchasing any goods or services.
Sharing Your Information
Pump24 Fitness does not sell your personal information.
We may share your information with trusted service providers that assist us in operating our business, processing payments, managing memberships, delivering communications, maintaining our website, or providing services on our behalf. These providers are required to protect your information and use it only for the services they perform.
We may also disclose information when required by law or to protect the rights, property, or safety of Pump24 Fitness, our members, or others.
Cookies & Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and better understand how visitors use our website.
You may choose to disable cookies through your browser settings; however, doing so may affect certain website functionality.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Your Choices
You may:
- Update or correct your personal information by contacting us.
- Unsubscribe from marketing emails using the unsubscribe link included in those communications.
- Opt out of SMS communications at any time by replying STOP.
- Contact us if you have questions regarding your information.
Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
Pump24 Fitness may update this Privacy Policy from time to time. Any changes will become effective when the updated policy is posted on this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website or via email at:
harrisonburg@pump24fitness.com
vienna@pump24fitness.com
southriding@pump24fitness.com